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CRMA’s new certification program

In March 2011, CRMA embarked on a program to obtain certification as an Authorized Economic Operator (OEA: Opérateur Economique Agréé). This European certification program, which is delivered by French Customs, has already been recognized by Switzerland, Norway, and Japan, and is due to be recognized by the United States and China. It helps to smooth, facilitate and simplify the Company’s international logistics operations by implementing the security and safety measures that are increasingly important in a global environment under constant threat of terrorist action.

CRMA has opted for the complete certificate, which includes a simplification of customs formalities and safety/security measures.

The certification will allow CRMA to:

  • bolster its reputation with French Customs and its customers,
  • drive growth in its export activities,
  • meet safety requirements for goods carried (flight safety). 

CRMA is aiming to leverage the program in order to strengthen its brand image as a trustworthy partner company among its commercial partners.


World First
CRMA puts a tiger in the A380 Engine

In overhauling its first Turbine Center Frame (TCF) from a GP7200 engine, one of two engine types powering the A380 and built by Engine Alliance, CRMA is positioning itself as a key player when it comes to maintaining the powerplant.

CRMA is a wholly-owned Air France subsidiary that develops and provides its global customers with high-tech expertise and services for currently-used new-generation engine assemblies and components used in GP7200, GE90, and CFM56 powerplants. “The company has three key strengths,” explains Chief Executive Officer José-Marie Louis: “Cooperation with the AFKL Group, a development strategy tailored to the current needs of airlines, and the responsiveness and adaptability that allow it to respond speedily to specific repair and overhaul requirements.” The case of the GP7200 engine is a good illustration of this. As soon as Air France decided that it would power its A380s with the GP7200, Air France Industries and CRMA decided to play a major role on the market in overhauls for this engine type.

A contract signed in 2007 between Engine Alliance and General Electric on the one hand and Air France and CRMA on the other is allowing CRMA to position itself to maintain three components: TCF modules, combustion chambers, and the electrical harness. “Today we are the Primary Source for these components, in other words the world’s sole service provider for this type of repairs,” purrs José-Marie Louis. “As a result, as far back as August 2008, when the first A380 went into revenue service, CRMA implemented a series of industrialized repair processes. This is the first time that CRMA has been first mover for repairs, and it is now up to us to retain that unique position.”

The GP7200 venture has also made it possible to develop new types of partnership with manufacturers. It proved necessary to co-develop processes with GE and MTU, the manufacturer of the TCF module, and those discussions enabled CRAM to boost its reputation on the market and to gauge its know-how against the expertise of the manufacturers. “This first engine also gave us an opportunity to test out all the processes implemented, and notably the logistics to supply us with spare parts, which is the responsibility of the manufacturer. This enabled us to pinpoint scope for improvement at the manufacturer’s, and more generally to get some initial feedback.” The other winner in this operation is Air France itself. Used to trialling new repair processes for its own internal use before the new repair process is offered to customers, this time round it will benefit from the experience acquired during the first off-wing repairs for other airlines. “The activity on the GP7200 will grow steadily until 2013-2014, and then ramp up further as the first engines that went into service start needing maintenance,” adds José-Marie Louis. “This strategy of being open to the outside market will allow us to optimize our industrial base. It confirms our positioning on new-generation engines and, more particularly, in the field of Very Big Engines.”

Paris, Amstelveen, 4 December 2018 - Bruno Heinrich has been appointed Chief Executive Officer of CRMA.

An alumnus of the Ecole Nationale des Ponts et Chaussées, Bruno Heinrich joined Air France in 1986 as an engineer, starting out by filling a number of roles in the Engineering department of the Engines arm for the series CF6-50 and CFM56-5 powerplants, subsequently managing THP module products and component repairs.

In 1999, he was put in charge of the project to transfer the casing repair activity from the Air France shop at Orly to CRMA (Industrial Resources and Processes). In 2000, he moved to the Aircraft Maintenance Division, heading up widebody heavy maintenance operations, subsequently being appointed Division Senior Vice-President. He also took over responsibility for Part M activities at the Aircraft Maintenance Division.

In the past two years, Bruno Heinrich has helmed Technical Development at Air France's Flight Operations arm.

Growth momentum
On learning of his appointment, Bruno Heinrich said: "I am delighted to have been offered this new opportunity in the AFI KLM E&M group. In its six decades of activity, CRMA has forged a high-level reputation for itself for the quality of its repair solutions and technologies. Acknowledged by its customers and sector peers, CRMA also stands out for the experience and dedication of its workforce and for its ability to tailor its services to customer airline and market requirements. The business is currently on a robust, long-term growth trajectory and I will strive to sustain that momentum by strengthening our policy of developing new repairs and maintenance solutions in particular, while at the same time keeping a permanent eye on our customers' expectations so that we can offer them optimal performance and added value for their operations."



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